Laundry Pickup Service Area: Every City and ZIP Code Neptune Covers

November 2, 2026·Pickup & Delivery·7 min read

The fastest way to know whether you are inside Neptune Laundry’s laundry pickup service area is to find your ZIP code in the table below. This page lists every city and ZIP code on our pickup list, along with the Boston, Cambridge and Somerville neighborhoods those ZIPs cover, so you do not have to guess or call around before you book.

Neptune is a family business that has been washing Boston’s laundry since 1999, and pickup orders are processed at our store at 489 Saratoga Street in East Boston. The list below reflects the booking area as of November 5, 2026. The booking page always has the final word: when you schedule, you enter your address and it checks that exact address. The list can change over time, so if your ZIP is borderline or missing, check it there. If it is not covered, there is still a good option for you further down the page.

The Complete List: Cities, ZIP Codes and Neighborhoods

Here is every ZIP code in the pickup area, grouped by city. For Boston, Cambridge and Somerville we also name the neighborhoods those ZIPs are best known for, because most people think in neighborhoods, not postal codes. Neighborhood names are only a guide.

That is 34 ZIP codes across 13 cities and towns. The pickup route covers the central and harbor-side neighborhoods, not every Boston ZIP. Stoneham and Wakefield are also not in the booking area as of November 5, 2026. If your address is not covered, check the last section of this page before you give up on Neptune.

How to Read the Table (and Avoid the Common Mix-Ups)

A few things trip people up when they check a service area, so here is how to read this one correctly.

• Go by ZIP, not by what your neighborhood is called. “Near Fenway” in a listing can mean a ZIP that is not on the list. The five digits on your mail are the reliable answer, and the booking page confirms the exact address.
• Use the ZIP of the pickup address. If you want laundry collected from your office in the Financial District but delivered home, or the other way around, check both addresses when you schedule.
• Building ZIPs count too. 02199 and 02203 are small ZIPs tied to specific buildings and blocks around the Prudential Center and Government Center. If yours is one of them, it is on the list.
• Cambridge and Somerville are covered across all their ZIPs. All five Cambridge ZIPs and all three Somerville ZIPs (02143, 02144 and 02145) are in the area.

If you are still not sure after checking, call the Saratoga Street store at (617) 567-1839 and give them your address.

City Guides for the Busiest Pickup Areas

Some cities on the route have their own detailed guide that goes beyond the ZIP code.

If you live in East Boston, start with the East Boston laundry pickup and delivery guide; it is the neighborhood closest to our pickup store. Across the Chelsea Street Bridge, the Chelsea laundry pickup guide covers the 02150 area. Over the river, there is a full Charlestown laundry pickup guide for 02129, and a Cambridge laundry pickup guide for all five Cambridge ZIPs.

For every other city on the list, Somerville included, the service works the same way, and the next section explains it.

What Pickup and Delivery Looks Like Inside the Service Area

Once you know your address is covered, the process is simple. You schedule a pickup day and time online, which takes about a minute. On that day, you leave your laundry at the door in any bag. Our staff sort, wash, dry and fold everything. Orders usually come back the next day, in the same time window as the pickup, and most orders are back within 24 to 48 hours.

Pricing is by weight. A one-time order is $2.00 per pound, with a 19 lb minimum per order, which is $38. If you turn on “Make Order Recurring” when you book, you get a pickup every two weeks at $1.70 per pound, 15% off the one-time rate. So a 25 lb order is $50.00 one-time or $42.50 recurring, and a 30 lb order is $60.00 one-time or $51.00 recurring. Scheduled pickups have no delivery fee. Your card is charged after the order is weighed at the store, so you pay for the actual weight. Bulky items like comforters are priced per item, in addition to the weight of the rest of the order; on pickup orders a twin or full comforter is $25 and a queen or king is $30.

There is no forced subscription; you can stay at the one-time rate as long as you like. You can reschedule online any time before your pickup window; if no bag is out when the driver arrives, there is a $10 missed-pickup fee. New customers can take $20 off their first order with code FIRST20. Full details are on the pickup and delivery page.

Outside the Pickup Area? You Can Still Use Neptune

If your address is not covered, you are not out of luck. Neptune has five stores, and any of them will take your laundry as a drop-off or let you wash it yourself. Residents of Stoneham and Wakefield, for example, can drop off at 46 Broadway in Malden or any other Neptune store.

• Drop-off wash and fold: bring your laundry to the counter and we wash, dry and fold it for $1.50 per pound, with no minimum.
• Self-service: every store has 20, 40, 60 and 90 lb washers; the Revere store also has 30 and 130 lb washers. Detergent and softener are included with every 90 and 130 lb wash, and every wash comes with free drying time. Machines run on the Neptune laundry card, loaded at the kiosk with cash, credit or debit.
• Hours: every store is open every day of the year. 489 Saratoga St, 944 Bennington St and 151 VFW Pkwy are open 5:30 AM to midnight, last load 10:45 PM. 822 Western Ave in Lynn opens at 5:00 AM and closes at midnight, last load 10:45 PM. 46 Broadway in Malden is open 5:30 AM to 10 PM, last load 8:30 PM.

The five stores are 489 Saratoga Street and 944 Bennington Street in East Boston, 822 Western Avenue in Lynn, 46 Broadway in Malden and 151 VFW Parkway in Revere. The 489 Saratoga Street store is where pickup orders are processed, and it was Neptune’s first store.

Pricing Notice: Rates and prices mentioned in this article are for informational purposes and are subject to change.

Frequently Asked Questions

What ZIP codes does Neptune Laundry pick up from?

As of November 5, 2026, Neptune picks up from 34 ZIP codes in Boston, Cambridge, Somerville, Chelsea, Everett, Malden, Medford, Melrose, Lynn, Lynnfield, Revere, Saugus and Winthrop. The full list is in the table on this page, and the booking page checks your exact address when you schedule.

Does Neptune do laundry pickup in all of Boston?

No. In Boston, pickup covers East Boston, Charlestown, the North End, Beacon Hill, the West End, downtown, the Seaport, Back Bay, Fenway and South Boston. Other Boston neighborhoods are not on the route, but you can still use any of the five stores for drop-off or self-service.

Is Somerville in the laundry pickup service area?

Yes. Somerville ZIP codes 02143, 02144 and 02145 are in the booking area. Enter your address when you book to confirm.

Is Cambridge in the laundry pickup service area?

Yes. All five Cambridge ZIP codes are covered: 02138, 02139, 02140, 02141 and 02142. That includes the Harvard Square, Central Square, Porter Square, East Cambridge and Kendall Square areas.

Is pickup available in Stoneham or Wakefield?

Not currently. As of November 5, 2026, Stoneham and Wakefield are not in the booking area. Residents can drop off at any Neptune store, such as 46 Broadway in Malden, for $1.50 per pound with no minimum.

How much does laundry pickup cost inside the service area?

Pickup is $2.00 per pound for a one-time order, or $1.70 per pound if you turn on recurring pickup every two weeks. Each pickup order has a 19 lb minimum, which is $38. Scheduled pickups have no delivery fee.

How fast does laundry come back after pickup?

Usually the next day, in the same time window as the pickup. Most orders are back within 24 to 48 hours.

Found your ZIP on the list? Call (617) 567-1839 or schedule your pickup at neptunelaundry.com, and use FIRST20 for $20 off your first order.