Commercial Laundry Service
Discounted per-pound rates. Pickup & delivery, or drop off at any of our five stores. No middlemen – you deal with us.
Who we work with
Business laundry without the middlemen: your towels, linens and uniforms, washed in our own stores by our own staff.
Short-term rentals
Sheets, towels and turnover loads for Airbnb and VRBO hosts.
Hotels & inns
Room linens and towels on a schedule that matches your check-outs.
Gyms & fitness studios
Towel service that comes back fresh, not just clean.
Physical therapy & medical offices
Table linens, towels and gowns, washed separately from everyone else’s.
Pharmacies
Lab coats, uniforms and towels, picked up when you want them.
Anyone with linens, towels or uniforms
Restaurants, salons, offices, contractors – if it goes in a washer, we handle it.
Commercial Rates
Per pound, no hidden fees. Larger volumes get a rate set for your account.
Our regular wash & fold rate is $1.50/lb. Comforters, rugs and other bulky items are priced per piece – see the full price list.
Start at these rates today – no call needed.
Volume pricing, a large one-off order or special handling? Request a call back.
How it works
Step 1
Start today
Drop off at any of our five stores or schedule a pickup online – set up in the store or online, both work. Back clean and folded in 24 to 48 hours.
Step 2
Tell us how you want it done
Separate loads, hangers or none, softener or none, OxiClean, the detergent you prefer. Say it once and it’s on your account.
Step 3
A manager, a call away
You get the direct number of the manager running your account. Volume pricing, big one-off orders, custom handling – call, or request a call back below.
Direct to management
One call, one person
Business accounts are run by Neptune’s managers, not a help desk. When your account is set up, you get the direct number of the manager who runs it.
A question about an order, a change to how something gets folded, a problem that needs fixing – you call, and a person who can actually do something about it picks up. No ticket, no chatbot, no call center.
| What | A middleman service | Neptune |
|---|---|---|
| Who you talk to | A support inbox | The manager who runs your account |
| Who does the washing | A contracted laundromat, somewhere | Our own five stores, our own staff |
| When something’s off | Open a ticket and wait | One call, and it’s fixed |
| Special handling | Whatever the app allows | Tell us once – it’s on your account |
Why businesses pick Neptune
Family-owned since 1999. Five stores, one process, and the capacity to take real volume.
- Since 1999
- 5 stores
- 161 washers
- Staffed daily
Built for Volume
Built for Volume
161 washers across five stores, 90-lb machines at every one, 130-lb in Revere.
Washed On Its Own
Washed On Its Own
Orders over 40 lb always get their own machines – never mixed with anyone else’s.
Ozone-Fresh Washers
Ozone-Fresh Washers
Ozone in every cycle at three stores breaks down odors – gym towels come back smelling like nothing.
A Manager, Not a Ticket
A Manager, Not a Ticket
Your account has a manager and you have their number. Questions, changes, problems – one call.
One Standard, Five Stores
One Standard, Five Stores
The same process everywhere, overseen by a general manager with 10+ years at Neptune.
Washed Right, or Rewashed
Washed Right, or Rewashed
Something comes back wrong? Tell us. We rewash it at no charge and make it right.
Talk to us
Request a call back
For volume pricing, a large one-off order, or custom handling – king sheets in one bag, queens in another. Tell us a little about your business and the manager who’d run your account will call you.
Just want to start? Drop off at any store or schedule a pickup – the rates above apply, no call needed.
- Every request goes to the people who run Neptune
- Nothing to sign, no sales pitch
- Five stores, so there’s one near you
Questions businesses ask us
Do I have to call before I start?
No. Drop off at any of our five stores or schedule a pickup online and the business rate applies. The call back is for volume pricing, large one-off orders, or custom handling beyond the everyday preferences.
Is there a minimum?
No minimum for in-store drop-off. Pickup & delivery orders have a 19-lb minimum ($38 at the regular rate). Most business orders are well past both.
Is there a contract?
No. Business accounts are pay as you go – nothing to sign, no minimum term. Your rate and handling notes stay on the account for as long as you use it.
How fast does it come back?
Most orders are back within 24 to 48 hours. On a standing schedule we set the turnaround with you up front, so it fits your check-outs or shifts.
How is my laundry handled?
Washed, dried and folded in our own stores by our own staff. Orders over 40 lb are always washed separately. Everyday preferences – separate loads, hangers, softener, OxiClean, your detergent – are noted on your account at no charge. Custom handling, like bagging king and queen sheets separately, is set up with your manager and priced case by case.
Where do you pick up?
Our vans cover Greater Boston – enter your address when you book and you’ll see whether we reach you. Not sure? Email us or request a call back and we’ll confirm – and you can always drop off at any of our five stores, any day from 5:30 AM.
Who do I talk to if something’s wrong?
The manager who runs your account – you’ll have their direct number. Not set up yet? Email support@neptunelaundry.com and it goes straight to the people who run Neptune, not a call center.